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MANAGEMENT GUIDE

PEAC Evaluation Reading


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 READING GUIDELINES

        The PEAC System evaluation results may seem complex, and it is true that there are multiple dynamics that are revealed in each report.  In an effort to help make the PEAC evaluation a little clearer, many of these basics are spelled out herein. Studying these for the first several evaluations can save you time by shortening your review with a Reader.

      Keep in mind that the PEAC evaluation is designed and validated for high school graduates as a minimum. If you are assessing those younger, they are not qualified at this vocabulary level and the results may be improperly interpreted. Within this website are the full validation, deviation, reliability and the EEOC information you or your company may need on file. Return to the Mgr Guides and click on Validations...

       The Norm Line, marked so at the foot of the center double vertical line in the top chart, is like any other evaluation for marking the center of the statistical population. Bars that end to the left of that line indicate a lesser trait than the average person. Traits ending to the right indicate more than the center of the population.

        The second purpose for the centerline is labeled, again at the bottom of that vertical line, ERL, or Energy Reserve Line. This indicates an available energy to make changes in one's profile to adapt to a contact, prospect or client. This applies as well, in-house, with employees and supervisors. Below 45 is more of a problem in high interaction positions. A 30 is pretty much what you see is what you get, while 47-55 is much more adaptable. Above 56, however, is excess energy and moves into the visible realm, which may indicate a scattered, unfocused side, especially into the 58-62 range. Psychologists consistently rate this upper level as ADHD territory, undiagnosed herein, but something to be aware of when considering a hire. Scattered style profiles are inconsistent and very often difficult to manage.

       The report that you must pull up, every time, the Basic Self Report, at the bottom of the physical chart, along with a clean copy of the graph, are printed and kept on file for one year. Printing is a requirement in case the individual seeks their own copy of the results. These copies cannot be computer generated at the time of the request.  These are shallow enough to avoid offending the evaluatee, but are satisfying the EEOC requirement to have available for that request. It is their right, and you need not discuss any part of it. Do NOT include this page.

On the Basic Self Report is a link to further instructions which will lay out the individual definitions and more. Print a copy and keep it with these pages. You need not print any of the instructions or these pages more than once, if you keep them at hand. Again, none of the instruction or these helper pages are to go to the evaluatee.

      It is also important that your decision to interview, hire or such, is not based solely on an evaluation. This PEAC evaluation is but 25% of the entire process. Making a decision solely based on a test of anything other than a skills test is illegal in EEOC mandates. If you turn away from a candidate, it is because you are 'processing others and you will call them if you need to return to them.' It is never 'because' of any kind of style or intelligence evaluation.

THE BASIC SELF

        The most important aspects are in plain view and become basics within a few reads. You can reason them out here. Right above the graph, at the center, you should see the words Profile and Stress. In each case, the letters that follow simply lay out the chart below the words, left to right in order of their right end on the graph.

        The numbers that follow Profile and Stress can be extremely important, depending on the position or responsibility that you are evaluating the individual against. Here, the information is dynamic and should require a Reader to walk you through the first several times. These numbers are zones, with those to the left of the 0, or Norm Line, are negative, and those above are positive. Suffice it to say that anything above zone 4 or below zone -4, is usually a strong indicator that change to lessen or control it will be difficult on you and on your evaluatee. You can simply put those respective numbers, +/- at the end of the bars to understand the zones.

         The PEAC System evaluation is tailored around trait pairs. The top two, Power and Extroversion are Influencers, how the individual interacts with other people. It is a matter or persuasion, control, poise, or in the event of high Extroversion alone, hope.  The next two, Analysis and Conformance are Parameters, or the traits that control the two above. Thus there are many shades of those Influencers, from wild and free (and hard to manage), to subdued, even repressed, and helpful only in the right positions. You can draw a bracket to encompass each pair on the far left and label them until you are familiar with this concept.

      This Basic Self (shown by the dark bars) is pretty much in place from early childhood, and it is not easily changed to something else. Intensities, the distance from the Norm Line can vary depending on health, sobriety, drug use and such, but the Basic Self will seldom change the general shape of the profile pattern by much. It is true however, in our over thirty five years of evaluations, that we see a slide toward the position from the basic self over a long period of time. It is a form of therapy, where the constant application of style required forces the individual to adopt a different basic profile that may be midway between his or her position requirements and their own basic self. But that requires many years, and is not valuable if you expect faster results.

      Sometimes, the individual will blow off the evaluation, altogether, or leave enough questions that it is tempting to have them try again. There is a warning, however. Asking an individual to retake the evaluation will almost always cause them to play with it, trying to come up with a better profile. We do not run additional evalutaions for no cost, and it is our recommendation that you do not do this, even a few years into employment with you. The first evaluation is the most important, and best trusted, assuming you administered it properly. More on this below.


PEOPLE VS. SYSTEMS STYLES


 First Basic Charts    >

       As a broad brush indicator, there are two basic styles. Critical to most give and take, people oriented positions are the Extroversion and Power to the right. To provide the drive necessary to make this profile successful in sales, persuasion and the like, the Analysis and Conformance should be to the left. See the left graph, above. If all of the dark bars lie (end) on that 1 to 7 line on our clock, they are just about ideal for all give and take, sales, consulting, and so on. They are not wind-up toys, for they still need training, but they take to it much more easily that the other basic, systems oriented people.

      If only one is to the right, as in Power, especially with lower Analysis and Conformance, they can close hard, show strong control tendencies and such, and are harder to handle from a management standpoint. On the other hand, if it is Extroversion by itself, they come across correspondingly higher people oriented, talkative, friendly, even, then, if over zone 4, insecure, especially without Power to the right to help. They might not close or ask for the business. They may talk too much. Usually found in product sales, rather than services. Training can help, but the farther off the traits are, the more difficult it is to bring them to the performance you seek.

       The other basic style  has low Power and Extroversion, on the negative side, with high Analysis and Conformance to the right, and are systems oriented. See the graph above on the right. They prefer working without the give and take of people they do not know. They can make good friends, but limit the number to those they most trust.  If you put them in an environment where they believe they must 'pester' people, turnover is too often the result. This is partly because, as systems people, they, too, do not like being 'pestered.' But, in addition, they are not comfortable in the give and take of cold calls or discussions that require quicker thinking. In system or function, they do it well, take thier time, and have pride in their work... usually. Intelligence plays a factor here, too, and the PEAC evaluation does not measure that category. Of course, if you are unsure, a discussion with a Reader can make all the difference.

      The higher the zone numbers, of course, the more intense these traits and the styles become. If the entire profile is closer to the Norm Line, as in a very narrow profile (all zone 1), many can adjust, especially with ERL above 50, but it is always more effective to start out with the what your requirements are for the proper 'people vs. systems' orientation.

          One more consideration, graph three to the right, before we leave this theme. If Power or Extroversion are on the center line, the Norm Line, then that particular trait is identified as 'tolerant'. This means the Extroversion allows easy interaction, but the 'need' for people around the individual is not critical. Sometimes this can be handy where interaction is not all that heavy. Centrally located Power means that the profile is tolerant of the leadership of others, and yet has the ability to push it right as needed, for that person understand the concept of control, without living it every moment as say, a high Power individual might do. Of course, the concept of pushing the traits to the right is enhanced by a moderate to higher level ERL. The 'X' on the bottom means that either Analysis or Conformance can lead or follow, as long as they are opposite one another to balance the profile.


SPECIAL PROFILE IDENTITIES

 Second Chart Set   

      There are a few other special patterns that are readily identifiable, and measured not only in the PEAC evaluation, but proven in other studies.

      One is the Counselor, on the left, above. The combination of low Power, high Extroversion and high Analysis, with A less than E, are friendly, likeable, but slower, more careful to learn and to handle the give and take of sales and the like. These are found in the millions in customer service, administration, and anywhere they can be helpful. Do not expect speed, and not always perfect work, due to the lower Conformance.

         In the personnel world, they are Processors and Human Resources, taking information off job boards and such, but not good at closing the deal, or even controlling any facet. They are not the hunter, but the farmer. They support the hunter, gladly, and make a great team when you have the hunter in place. This is a matter of a deep need to understand all situations, a trait of high Analysis people, and if too high, often to the point of 'Analysis Paralysis.' When there is high high Conformance instead of higher Analysis, this can simply make them do everything by the numbers, often very civilized and polite,  doing only what they know, or have been taught, and little else. The result is the same as any other Counselor style, just a different mindset, detail over analysis. Do not expect quick service, fast paced performance, and a willingness to make productive cold calls, if that is your requirement.


      The other special pattern, the middle graph, above, is a low Power and higher Extroversion, especially when they are at least four zones apart, i.e. -2 Power and +2 Extroversion. Could be something like -4P and 0E, too, and any similar style. I.e., this can hold true even if the Power is right, say +1P and the Extroversion is +5E or more. Still four zones apart. Commonly referred to as Call Reluctance profiles, identified by an evaluation solely focused on this in the early nineteen eighties of the same name. In spite of the evaluatee's claim to the contrary, they hate the phone, hate cold calls and are purely ambitious, rather than driven. Keep in mind that volume outbound calling, as in call centers, is not a give and take environment and most profiles can do this, at least for a while. It seldom applies to the rest of the business world.

      Ambition is turned on, intellectually, and can easily be turned off, creating turnover. High Power profiles, with low Analysis and low Conformance are drivers, and this determination is more instinctive. Of course, too much driver, as in a wide profile above zone 4, are also much harder to control from a manager's perspective. See the far right hand graph. Often described as selfish, control freaks, and productivity at all costs. That often includes fall off on sales and productivity. They can look at total numbers and feel good, while the Manager has to deal with the stuff that falls apart. It is our recommendation that you seek the balance of a midlevel profile. Our Readers can help with understanding this.

      In either case, 'systems' or 'people' oriented, much of the success of the individual rests with the manager and his or her own profile. A demanding, fast paced, 'my way or the highway' manager will need strong profiles to handle the constant heat. Wilting profiles will often wash out all too quickly. On the other hand, a mild mannered, soft spoken manager should not take on very strong profiles without caution. Those styles can dismiss a soft manager and become very difficult to train and direct. Again, a Reader can help in this area.


THE FACADE

        The facade, the lighter colored bars on the graph, can change quickly, like clouds, daily, hourly, and so on, and is not useful in hiring, for the most part. It is unpredictable. It is in the realm of 'mood orientation,' for it can indicate how a person feels in their current or past position... which might be why he or she is looking to you. The differences, taking into consideration the energy level, are rated in Current Fit, discussed down below. An interesting aspect of 'mood orientaion' is that a very high percentage of evaluations on the market for the past few decades and today identify that mood as the style of the individual, proven time and time again against the PEAC evaluation, where the basic self is what you must train and manage. Mood styles are inconsistent, unpredictable and too changeable.


THE SECOND GRAPH

        Decisions are important in any give and take arena involving myriad contacts. Anywhere within the middle box, right above the dark bar, the easier it is for the individual to relate to people across the scale. Heavier logical people, fact oriented, have difficulty communicating properly with the 'feel good', emotional people and vice a versa.

        Current Fit, (CFIT) is a mild guideline to existing stress in a current or past position (their indicated Facade) against the individual's basic self. The indicators for a corresponding urgency to leave their current postion, which might be in your company, should you, like most managers, assess your own people, are a lower CFIT in the neighborhood of 20-30. The higher the number, the less the stress. Find the number by drawing a straight line downward off the right end of CFIT bar to the ruler below. Fifty and over is considered no stress and nothing is gained above that number. Forty to fifty is an ideal range for simply supplying enough challenge for most profiles.

        Energy Type is very critical in many arenas. There are two distinct classes of people that are extremely valuable to us all, yet have very different Energy Types. Look at the graph to find the AB marker under the last bar at the bottom of the graph. Those that have their Energy Type end inside the small space will show flashes of Type A, and occasionally, Type B. The realm of Type A people is often some form of give and take, sales, multitasking, welcoming interruptions, over-extension (as in taking on too much at once- failing to complete one task before changing direction, especially above 65-70) and so on.

       On the other hand, Type B is the realm of the single purpose functionary. Programmers, engineers, bookkeepers, accountants, and many of that kind of work. Clinical Type B shows below 30 on the ruler right below on the second graph. The old saying, "There are no 'hurryup' bones in an engineer," applies directly at this level. Keep in mind that there are as many Clients who need Type B as there are those who seek Type A, and again, for very different purposes. Both are valuable in their own realms. This is one of the principal mismatch areas that create turnover. Half of that is the tendency for anyone with a Type B style to see all Type A as hyper and scattered, while the Type A sees the B as moving in molasses. True or not, it creates misunderstanding, frustration and... turnover.


ACCURACY

       Now, let's consider one of the most imporant areas in determining the indvidual's buy-in to taking the assessment. Look below the graph about two inches. On the left, you will see Consistency Factors. This is akin to comparing the answers to Dominant and Yielding. You cannot be heavy in both (5), or very low in both (1). They are opposed and the answers should reflect it. Look to the end of that paragraph for the results of the evaluation. Anything 68-70 is negligible error. Above 70 is non existent error. Take this concept over six hundred word combinations and any attempt, instinctive or purposefully, to mask a trait will stand out with a low number in the traits at the end of the paragraph.

      P( ), E( ), A( ) and C( ) are simply the traits in the graph above. A 65 could be as much as a half an inch in error, either way, left or right. The difficulty is determining where in thinch the trait might lie. This can usually be overcome with references and more careful interviewing, such as live role playing. A 60 is close to two inches, and much more difficult to pin down. A 50 is three inches, and the profile evaluation is nearly invalid. Couple an error in any other trait and you cannot trust the results!

      Neither of the lower indicators is easily overcome without serious digging. As a caveat, if the above indicators are empty, you did not copy the entire code before requesting the profile. It leaves off this important facet, though the rest will be properly dispalyed. If so, your email should still contain the access code. Highlight it all and try again.


      Interestingly, with high Type A profiles, especially with very low Analysis, Conformance and correspondingly high Power, the consistency factors hover around seventy, simply from taking the evaluation too quickly... or not paying attention. Remember, a strong Type A philosophy is get it done, not necessarily accurately. A Close Enough philosophy does not work in a Type B environment. Equally so, a Type B mentality seldom survives the Type A world.

      Any indicator less than 60, especially with more than one trait out of place, is considered blowing off the evaluation and your instructions. Even two at 65 can limit the ability to interpret the evaluation. When they are 65 and above, careful interviewing, roleplay and references may prove the proper trait. Those instructions are important. See the 'Mgr Guides' on our homepage, then click Administration for the proper approach to onboard or candidate personnel.

     As a recap, here, essentially, you are holding out the carrot: "Should we bring you onboard, we want to make you as successful as possible." Then the explanation: "To do this, we will try to train and manage to your profile." Then, the close: "Fill out the profile online. I will send you the required information for the evaluation. What is your email address?" Nothing more.

     All you provide with additional information is an indicator on how to defeat the evaluation. If someone else is assigned this administration duty, be certain that they send out the proper information in that email. You can find this information in the boxes on the evaluation online, at peacsystem.com/view1/. Keep in mind this another layer beneath the original PEAC Evaluation system using emails and fax, and a business day's delay. That, of course, is considerably more expensive than this auto system, so send the proper link to your candidates.

      Similarly, all of our clients eventually wish to evaluate current staff. The main change is the carrot: "I am sure you want us to help make you as successful as possible." Then the explanation: "To do this, we will try to train and manage to your profile." Put them online to take the evaluation. Do NOT evaluate current staff to set a benchmark. It is illegal. EEOC requires 2,000 units to verify a particular profile as successful. We have over 300,000, with far more than the limits in each arena to indicate the more likely successful profiles. For onboard personnel, a weak profile that is properly trained and reasonably productive is a stronger candidate than a stranger in the door. However, our recommendation is that you are ALWAYS looking, and keeping in touch with potential quality people.


        One last bit of critical information will help you determine if the profile should fit the individual. On rare occasion, especially with High Type A styles, the individual will take the evaluation backward, ie, one is most like and five is least like. Look under the graph, left side, for the labels, Private Self and Public Self. To the right, find BnS, which means 'bright' and 'smart'. Below are the answers to those two words, Almost anyone will indicate a four or a five as reasonably bright or very smart. Only a few choose three's (or of average intelligence). This is, of course, their opinion and does not indicate how smart they really are.

       It may even be accurate, but more importantly, knowing the profile is backward, as in a one or two, you can turn the graph over, look at it with a light behind it, and voila! you have the profile. Clever, right? No one else can do this. However, with a pair of threes, it is up to you to role play, interview and check references. No college? It is a possibility. Limited English skills? A strong possibility, and the errors in the Consistency Factors may reinforce that. This is an English oriented evaluation, in use in multiple English speaking countries around the world.


        Again, with any reasonable intelligence, almost all English speaking people have no problem with the evalulation. It is designed for high school graduates and more, of course. Be certain that they use a Windows environment on a desktop or notebook, avoiding all Apple and mobile devices. That warning is spelled out on the front homepage. Failure to follow instructions, or an unwillingess to listen to you is probably indicators of pending problems in your hire, training or management. Think on it.

       So, with this in hand, plus your reports and graph, if these still generate questions, you will need to set an appointment with a Reader.

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George W. Tucker, MS
 President,
The PEAC SYSTEM®, INC

Finding 'Em, Training 'Em and Keeping 'Em

(813) 634-5404  (813)751-6759
www.peacsystem.com/ - - gxtucker@peacsystem.com

Author/Developer: The PEAC SYSTEM®